Short version: Your tier is set by the higher of your revenue or team size, and you pay once, up front. We deliver a written, framework-based diagnostic (by email or in a private Notion workspace) within the stated turnaround. All work is confidential. Every paid tier is useful, or we make it right: if it doesn't surface a fix worth acting on, we re-cut it and go deeper at no charge until it does. All sales are final; the rework is the guarantee. No calls, no lock-in. Optional Annual monitoring keeps your findings current if you want it.
1. The Service
Intake Review Ltd ("we," "us," "the Service"; UK Company No. 17258465, registered office 71-75 Shelton Street, London WC2H 9JQ) provides one-time asynchronous revenue diagnostics, across nine verticals (SaaS, AI, fintech, cybersecurity, proptech, data, devtools, edtech and healthtech), delivered in digital form. A diagnostic uses your intake answers to produce scored findings, dollar-quantified revenue impact, and a roadmap across the frameworks included in your chosen tier.
A diagnostic is a consulting deliverable, not software. No calls, meetings, or ongoing support are included unless separately agreed in writing (see Annual below).
Scope & disclaimers. Our diagnostics are revenue and business analyses only — not legal, financial, investment, tax, medical, compliance, or security-certification advice. Where a vertical involves regulated matters (for example HIPAA, PCI-DSS, SOC 2, or financial regulation), our readiness maps identify and prioritise gaps but are not audits, certifications, or a substitute for a qualified specialist. All figures are research-based estimates, not guarantees of outcomes.
2. Eligibility
The Service is for companies and individuals running an active SaaS or digital product. By submitting the intake form, you confirm you have authority to share the business information provided.
3. Tiers & Payment
Fees are payable in USD by card, Apple Pay or Google Pay, or by bank transfer (Wise) where offered at checkout, before work begins. Work does not start until payment is confirmed. A VAT invoice is available on request. Current tiers:
- Free Revenue Leak Snapshot: no charge. A written 3-framework analysis (pricing, retention, onboarding) with directional dollar figures, emailed to you.
- Starter (one-time): a focused read on the 3 deepest frameworks, with every framework for your vertical scored, your total revenue-leak figure and directional dollars per leak. $450 ($900 for Fintech and Cybersecurity) one-time.
- Full diagnostic, priced to your stage (one-time): the complete framework set (25 for SaaS, 18 for the other verticals) plus a 90-day roadmap. Your tier is set by the higher of your annual recurring revenue or team size, so a larger company cannot buy a smaller tier:
- Essentials: under $1M ARR. $900 ($1,800 for Fintech and Cybersecurity) one-time.
- Founder: under $5M ARR or 1-25 people (1-40 people for Cybersecurity). $4,500 ($3,600 for EdTech) one-time.
- Growth: $5M-$25M ARR or 25-100 people (40-150 people for Cybersecurity). $9,000 ($6,000 for EdTech) one-time. Adds a deeper analytical pass and premium deliverables.
- Scale: $25M-$50M ARR or 100-200 people (150-300 people for Cybersecurity). $18,000 ($12,000 for EdTech) one-time. Adds a deeper analytical pass and premium deliverables.
- Annual (optional): the Annual bundle includes your diagnostic plus 12 monthly re-runs of the full framework set for the year - 3x the one-time price (~75% less per analysis); no lock-in, cancel anytime.
Delivery turnaround for each tier is stated on its pricing card and at checkout.
Exact prices and the framework count vary by vertical and are confirmed at checkout. One-time diagnostic fees are never installments; the Annual bundle is billed yearly. Prices in effect at the time of your purchase govern your engagement.
4. Delivery
We aim to deliver within the turnaround stated for your tier, measured from receipt of payment and a completed intake form. Delivery is by email and/or to a private Notion workspace created for your engagement.
Timelines may extend if your intake is incomplete or needs follow-up. We'll notify you by email if so.
5. Guarantee: useful, or we make it right
If your diagnostic does not surface at least one fix worth acting on, email within 7 days of delivery and we re-cut it deeper at no charge until it does. All engagements are billed in full at purchase; all sales are final.
- Annual Monitoring: optional ongoing monitoring is available after your diagnostic - 12 diagnostics a year at ~75% less per analysis, no lock-in.
- One-time, no lock-in: one-time diagnostics, no installments, no retainers, no auto-renewal.
To request a re-cut or raise a concern, email hello@intakereview4500.com within 7 days of delivery.
6. Confidentiality
Everything you provide is confidential. We do not share your company information, financials, or findings with any third party except the processors needed to deliver the service (see our Privacy Policy). We will not publish, reproduce, or reference your findings without your written permission.
7. Intellectual Property
The Revenue Integrity System (our proprietary 25 frameworks), methodologies, scoring rubrics, and report structure are proprietary to Intake Review. You may use the findings from your diagnostic for internal business purposes. You may not resell, redistribute, or publish the methodology or framework structure. The findings specific to your company are yours to use as you see fit.
8. Testimonials & Case Studies
If you choose to give a testimonial, we may use it on the site and in marketing, but only after we confirm the exact text with you and get your explicit permission. Any case study referencing your engagement will be anonymised and will not include your company name, identifying details, or specific financials without written permission.
9. Limitation of Liability
A diagnostic is a professional opinion based on the information you provide. It is not a guarantee of business outcomes. Recommendations are directional guidance; results depend on factors outside our control. Our total liability for any claim arising from the Service is limited to the amount you paid for the relevant diagnostic. We are not liable for indirect, consequential, or speculative damages.
10. No Warranty
The Service is provided "as is." We make no warranty that a diagnostic will identify every issue in your product or business, or that implementing recommendations will produce specific financial outcomes. Revenue-impact estimates are based on industry benchmarks and the information provided: directional, not guaranteed.
11. Governing Law
Governed by the laws of England and Wales. Any dispute that cannot be resolved by email will be handled through binding arbitration rather than litigation.
12. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time of your purchase governs your engagement; for future engagements, the then-current Terms apply.
13. Contact
Questions about these Terms? Email hello@intakereview4500.com.