Low completion killing retention
Industry completion sits near 18%. Every learner who stalls is a renewal you've already lost — the churn shows up a quarter later looking like a pricing problem.
Completion, pricing model, B2B-versus-B2C focus and the retention chain behind your NRR: located, priced and ranked in a written report, reviewed and signed by the founder.
7 questions · 3 minutes · no email needed to see your grade
Completion at 19%. NRR 14 points below the funding bar.
Industry completion sits near 18%. Every learner who stalls is a renewal you've already lost — the churn shows up a quarter later looking like a pricing problem.
Per-seat, per-cohort, freemium, B2B contract: the model is half-built. The wrong pricing model caps ARR and confuses the buyer — a gap usually worth $150K–$400K/yr.
Selling to both and optimizing for neither. B2B EdTech retains near 85% at 8–10x LTV:CAC; B2C drops to ~40% at 5–7x. Picking the right motion is worth millions.
Every tier follows the same path. Only the depth of the diagnosis changes with the price.
Choose the tier that fits your ARR, or take the free grade first and let it point you to one.
2 minutes18 questions on pricing, retention and pipeline. Anything you don't have is flagged in the report, never guessed.
About 15 minutesEvery leak located, priced and ranked, with the fixes in order, reviewed and signed by the founder.
18–24 hours · Starter 48–72Four inputs, one directional estimate from published benchmarks. It is a preview, not the diagnostic.
Directional only. The diagnostic replaces every estimate with a figure from your own numbers.
Subscription, cohort, per-seat, or B2B contract — and is the current model leaving learner-seat expansion on the table?
What does moving from 18% to 40%+ completion do to your NRR and ARR — sized against your stage and motion, anchored to cited benchmarks?
Where do learners stall between signup and first completed module — and what does fixing it do to retention?
Are you selling to both and optimizing for neither? The motion verdict — with LTV:CAC and retention, side by side, and the call made.
How far do you sit from the retention number your next raise will price you on — and what closes it? (Your NRR vs the 110% funding bar, sized from your inputs.)
These five are read first. Each tier below states exactly how far the diagnosis goes beyond them.
Pick the tier that matches your ARR. Every diagnostic is reviewed and signed by the founder and delivered in writing.
The 3 most painful EdTech frameworks on your real numbers — plus the Enterprise Readiness Map (FERPA / COPPA / SOC 2). Sharp first read before the full diagnostic. vs $15K–$50K specialist consultants charge for the FERPA / COPPA scoping alone.
Seed to Series A. The full board-grade diagnosis — dollar-precise on every framework, priced to your stage. About 0.5% of the ~$675K–$1.35M a sub-$5M-ARR EdTech platform is typically bleeding.
1% gain ≈ up to $10K/yr at your scale
Seed to Series A. The full board-grade diagnosis — dollar-precise on every framework, priced to your stage. About 0.5% of the ~$675K–$1.35M a sub-$5M-ARR EdTech platform is typically bleeding.
1% gain ≈ $10K–$30K/yr at your scale
Series A to B. The full diagnosis plus a deeper pass, sized to a scaling EdTech team. About 0.5% of the ~$1.35M–$2.25M a $5M–$25M-ARR EdTech platform is typically bleeding.
1% gain ≈ $30K–$150K/yr at your scale
Series B+. Everything in Growth, at the depth a mature EdTech org needs. About 0.5% of the ~$3M+ a $25M–$50M-ARR EdTech platform is typically bleeding.
1% gain ≈ $150K–$500K/yr at your scale
A board-grade PDF for each tier. The $450 Starter covers the 3 deepest EdTech frameworks — all 18 scored including the Enterprise Readiness Map — cover, exec summary, dollar-quantified findings (shown as conservative/most-likely/high ranges), completion & retention gap sized, B2B-vs-B2C motion analysis, and a 30-day priority queue. The Founder tier runs all 18 frameworks at greater depth (~22 pages).
PMP®- and RMP®-certified senior planning engineer (BEng Hons). Every diagnostic is personally run, reviewed and signed by me — no outsourced analysts, no call-booking funnel. The methodology is public: judge the teardowns before you spend a dollar.
Judge the method before you buy. Public teardowns:
If a finding doesn't hold up, a number needs sharpening or an input is missing, we rework the diagnostic at no charge until you can act on it. All sales are final; the rework is the guarantee.
Start with the free grade. When you're ready, the diagnostic puts a dollar figure and a fix on every leak.