The engine behind every diagnostic

The Revenue Integrity System.
One complete read on your SaaS.

Every diagnostic runs the Revenue Integrity System, our proprietary SaaS revenue diagnostic, across five dimensions of your business, each quantified with revenue impact, scored, and connected. This is the system that finds what you can't see from the inside.


Pricing & Monetization
01

Pricing-model fit

Keep per-seat, move to usage, or hybrid — and what does that do to revenue + the next raise?

02

Monetization / WTP gap

How underpriced are you vs the value you deliver, and which packaging move closes the gap?

03

Gross-margin integrity

Are gross margins SaaS-grade (75-80%+) or quietly eroding under inference / hosting costs?

04

Discounting discipline

Is discounting a written policy or a panic reflex — and what margin does each point given away cost?

05

Multi-year contract mix

What share of ARR is locked multi-year — and what would +10 points do to retention stability and valuation?

Retention & Expansion
06

NRR & expansion

Where exactly is NRR leaking — downsell, churn, or flat expansion — and what is the dollar repair?

07

GRR / logo churn

What is gross retention before expansion masks it — and which segment is quietly bleeding logos?

08

Cohort gross retention

Do this year's cohorts retain better or worse than last year's — and exactly where does the decay start?

09

Expansion playbook

Is expansion a designed motion with triggers and owners — or an accident — and what NRR headroom is unworked?

10

Win-back rate

What share of churned logos return — and is there a timed, priced win-back motion at all?

Acquisition & Funnel
11

Acquisition CAC efficiency

What does a new dollar of ARR cost by channel — and which channel is quietly underwater?

12

CAC payback

How many months to recover CAC — inside or outside the 12-18 month bar your stage is judged on?

13

PLG funnel conversion

Where does the self-serve funnel leak — signup, activation, or upgrade — in real percentages?

14

Sales-led conversion

What converts from qualified pipeline to close, at what cycle length — and where do deals die?

15

Lead-source mix

How concentrated is pipeline by source — and what happens to growth if the top source halves?

Activation & Conversion
16

Time-to-value

How long from signup to first real value — and what does every extra day cost in conversion?

17

Activation rate

What share of signups reach the aha moment — and which step loses the most users?

18

Free-to-paid rate

What share of free users ever pay — is the free tier a funnel or a parking lot?

19

Self-serve vs assisted

Which motion closes which segment most efficiently — and where is sales effort subsidising deals self-serve should close?

20

Customer-success ratio

How much ARR does each success owner defend vs benchmark — staffed to protect NRR or just to answer tickets?

Capital Efficiency & Moat
21

Rule of 40

Growth plus margin: where do you sit against the bar your next raise will be priced on?

22

Magic Number

How much new ARR does each sales-and-marketing dollar produce — efficient growth or bought revenue?

23

Burn multiple

How much cash burns per dollar of net-new ARR — and how fast does that close your funding window?

24

Capital efficiency

How much ARR per dollar raised versus peers — does your cap table read efficient or expensive?

25

AI-defensibility moat

Could one person + AI rebuild this in a weekend? The board / acquirer DD question.

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